At Horizontal Digital, we hold ourselves to one key belief: You're only as good as your worst customer experience. This mantra is what drives our digital consultancy to think beyond the easy answers and instead create websites, apps, portals and other experiences that solve customer needs for Fortune 500 companies in intuitive and empathetic ways. And we make this lofty standard a reality by fusing strategy, data, design and technology together to arrive at solutions that set the bar higher for everyone.

We use these values to fuel superior results:

Lock arms

We forge relationships that make our impact 1,000x stronger. This means working across departments and engaging both our clients and our communities to deliver the greatest good.

Show Hustle

We're not ones to sit on our hands and wait. Instead, we anticipate opportunities, collectively roll up our sleeves and find ways to execute the exceptional.

Embrace change

From new technologies to workplace philosophies, we welcome the unexpected and constantly anticipate what's next.

Elevate empathy

We listen before we take action. This means understanding a variety of perspectives and holding ourselves to a higher standard of accountability.

Never settle

We motivate each other to push past the easy answers and collectively arrive at bigger, more inspiring ideas.

 

But enough about us. Let's talk about you. 

Horizontal is seeking an IT Support Intern - who will be responsible for assisting with support for Horizontal IT staff including but not limited to: formatting returned laptops, inventory of office equipment for redeployment and disposal, onboarding new hires with desk preparation and deployment of IT related equipment, level 1 ticket support where assistance is required.

What you'll do:

Assist with employee onboarding and offboarding, provisioning and deprovisioning accounts
Assist with help desk tickets
Maintain IT asset inventory
Assist with user account hygiene
Assist with security awareness training administration
Support vulnerability management
Help document standard operating procedures for repeatable IT tasks

Who you are:  

Driven, highly motivated, and committed to improvement 
Strong work ethic and a self-starter 
Eagerness to learn

What you bring:

Pursuing or recently completed a bachelor's degree in computer science, Information Technology, Cybersecurity, or related field
Familiarity with Active Directory, Microsoft 365, and basic networking concepts Experience working with technology
Interest in cybersecurity, compliance, or IT infrastructure
Comfortable working with documentation; writing, formatting, organizing, version-tracking
Excellent communication skills 
Outstanding organizational and time-management skills

Nice to have:

Exposure to any of: Azure/Entra ID, Okta, MDM platforms, endpoint security tools
Scripting basics (PowerShell, Python, Bash) for potential automation of repetitive tasks

This is an onsite position at our headquarters in St. Louis Park, MN.

Compensation: This internship pays $20.00 per hour.

The above description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

 

Horizontal Digital

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