About the Role:

We are seeking a dynamic General Manager for our Marina at Holiday Harbor-Fleitz Bros in San Pedro, CA. This is an exciting opportunity to lead our operations and ensure exceptional service for our valued customers.

Responsibilities:

Oversee daily operations of the marina to ensure a smooth and efficient workflow.
Manage staff, including hiring, training, and performance evaluations.
Develop and implement strategic plans to enhance customer satisfaction and retention.
Ensure compliance with safety regulations and marina policies.
Monitor financial performance and manage budgets effectively.
Build and maintain relationships with customers, vendors, and community partners.
Coordinate events and activities to promote the marina and engage the community.
Resolve customer complaints and issues promptly and professionally.

Requirements:

Proven experience in a managerial role, preferably in the marina or hospitality industry.
Strong leadership skills with the ability to motivate and develop a team.
Excellent communication and interpersonal skills.
Knowledge of marina operations and safety regulations.
Ability to manage budgets and financial reports.
Customer-focused with a passion for providing outstanding service.
Problem-solving skills and the ability to work under pressure.
Flexibility to work weekends and holidays as needed.

About Us:

Holiday Harbor-Fleitz Bros has been a trusted name in the marina industry for years, known for our commitment to quality and customer satisfaction. Our team is dedicated to creating a welcoming environment where both customers and employees feel valued and appreciated.

Holiday Harbor-Fleitz Bros

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General Manager - Marina