IT & Business Intelligence Intern

For over 40 years, Hoffmann Brothers has served as the premier HVAC, Plumbing, Electrical, and Appliance Repair service and installation contractor in the St Louis area. Pursuing an aggressive expansion campaign, Hoffmann Brothers is looking to expand our reach through both acquisitions and executing our proven "green field" market entry strategy.

Over the last 6 years, Hoffmann has grown from a small family business of 50 employees to a nearly 450-team member multi-market organization with significant aspirations for further growth. We recognize the quality of our people enables this growth and now is your chance to join our team.

Location: St. Louis, MO (Earth City & Maryland Heights)

Type: Paid Internship - $18-20/hr

Internship Overview

The IT Intern will play an active, hands-on role in supporting day-to-day business operations while gaining real-world experience across IT support, networking, and data analytics. This internship is ideal for a student who enjoys being involved, solving problems, and learning how IT & Business Intelligence supports a fast-paced business.

What You'll Do

Approximately 70-80% of the internship will be focused on traditional IT systems, hardware, and software support and troubleshooting, including major enterprise-wide projects. The remaining 20-30% of the internship will focus on Business Intelligence, supporting our rollout of Microsoft Fabric data architecture, providing exposure to modern data platforms and enterprise analytics.

Business & IT Support:

Provide day-to-day IT support for internal users, including hardware, software, and basic troubleshooting
Assist with onboarding/offboarding tasks and general technology support
Support business operations by responding to tickets and helping resolve technical issues efficiently
Document processes, solutions, and recurring issues to improve IT workflows

Networking & Systems Exposure:

Assist with basic network support and troubleshooting
Gain exposure to network infrastructure, configurations, and monitoring
Key administrative responsibilities in core platforms

Data Analytics & Reporting:

Support data-related projects as part of our Microsoft Fabric rollout
Assist with data preparation, validation, and reporting
Work with Excel and other tools to analyze and visualize business data
Learn how data is used to drive decisions across the organization

Requirements

What We're Looking For

Required Qualifications:

Currently pursuing a Bachelor's Degree in Information Technology, MIS, Computer Science, Data Analytics, or a related field
Rising sophomore or junior status preferred
Experience or coursework involving:
- Networking fundamentals
- Microsoft Excel
Strong interest in data analytics and business intelligence
Comfortable juggling multiple tasks in a fast-paced environment
Strong problem-solving and communication skills
Comfortable interfacing autonomously with business stakeholders
Available for a long-term, multi-year engagement and available to work up to 30 hours per week, including during school break periods (flexible). Able to adhere to a daily schedule that you will establish with your leader at the beginning of each semester
Ability to use your own vehicle to commute between two business locations throughout the workday, as needed. Mileage reimbursement is available

Preferred Qualifications:

Exposure to data platforms, Power BI, SQL, Python, Microsoft Fabric (academic or personal projects are great)
Prior IT support, help desk, or technical support experience
Highly organized and detail-oriented
Curious, proactive, and eager to learn

Hoffmann Brothers

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