Who We Are

Hively, derived from ‘lively’ and ‘hive’, is a thriving community full of life and energy. At our core, we are a family-centered social impact organization dedicated to multi-generational well-being. Our mission is to strengthen and support children and their families throughout Alameda County. We believe that through subsidized child care, mental health support, and community services centered in families of all types and backgrounds, we can significantly change children and parents' possibilities to thrive in life. If this resonates with you, we invite you to apply to join our team!

Our Team & Culture

Our Team at Hively is a passionate and diverse group of individuals from a wide range of different lived experiences, backgrounds and professional expertise. We strive every day to create an environment for families and staff that is inclusive and welcoming of different experiences and perspectives. We prioritize learning, listening, and growing together and to foster a culture of respect.

About The Role
We're seeking a highly motivated and experienced Sr. IT Systems & Security Manager to drive the strategic enhancement and security of our technology infrastructure. This role is primarily focused on efficiency, integration, and continuous improvement, with a critical mandate to ensure our systems and practices meet rigorous cybersecurity and regulatory standards, particularly HIPAA.

This is a high-impact role where your expertise will be crucial in making our organization more efficient, secure, and compliant. You will drive meaningful change, implement cutting-edge solutions, and directly ensure the effectiveness and trust of our technology systems. If you thrive on optimizing processes while upholding the highest standards of security, we encourage you to apply!

What You Will Do

IT Strategy, Vendor Management & Reporting
Act as the strategic IT partner to the organization, continually evaluating and optimizing all tools and systems to maximize efficiency and support business goals
Oversee and manage our Managed Service Provider (MSP) and other key IT vendors, holding them accountable to SLAs, vetting new services, and ensuring quality delivery
Manage the budget for all IT systems and software licenses, identifying opportunities for cost savings and efficiency gains
Handle escalated IT issues and provide support on the ground as needed, ensuring comprehensive technical support for all employees
Automate aspects of IT processes and systems wherever possible, leveraging tools like Rippling for efficient user account provisioning/de-provisioning and access management
Implement and manage Single Sign-On (SSO) and MFA across all major applications to enhance security and user experience
Systems Optimization and Employee Enablement
Research, evaluate, and recommend new technologies that can enhance organizational capabilities and efficiency
Project manage the organizational rollout of new tools and platforms, ensuring successful implementation, employee training, and adherence to security guidelines
Manage and optimize our core Google Workspace (G Suite) environment, ensuring seamless user experience, advanced security configurations, and effective utilization of collaboration tools
Lead projects focused on integrating disparate software applications and data sources to create seamless, automated workflows, with security as a priority in all integrations
Implement and manage data systems, ensuring organizational data is easily understood and available
Lead organization-wide knowledge management and data integrity efforts, ensuring systems and processes support long-term continuity.
Establish best practices, standards, and training that promote effective knowledge sharing and optimal use of technology tools and applications
Work cross-functionally with teams to identify areas for improvement, bottlenecks, and develop solutions to improve workflows
Cybersecurity & Compliance Leadership
Develop, implement, and enforce a robust cybersecurity strategy to protect Hively's assets and data
Lead and manage projects focused on security compliance, ie HIPAA, ensuring all systems handling client data meet current regulatory requirements
Work with the MSP and internal teams to implement security best practices (e.g., strong authentication, vulnerability management) during all system integration and optimization projects
Develop and regularly update security compliance policies and procedures to align with regulatory requirements and best practices
Design, implement, and track cybersecurity awareness training programs for all employees, ensuring high participation and effectiveness

What You Should Bring

Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience
5+ years of experience in IT systems administration, IT management, or a related field, with at least 2 years in a management or strategic oversight role
Demonstrable experience working on HIPAA compliance projects or similar regulatory frameworks (e.g., SOC 2, ISO 27001)
Proven track record of successfully implementing system integrations and optimization projects
Prior experience collaborating with an external MSP or IT vendor
Strong analytical and problem-solving skills, with the ability to map complex business processes and identify technological bottlenecks
Solid understanding of cybersecurity principles, risk management, and user training methodologies
Proficiency with various operating systems, cloud environments (e.g., AWS, Azure, Google Cloud), and enterprise applications
Demonstrated strong experience with Google Workspace (G Suite) administration, security, and enterprise configuration
Deep understanding and practical experience with HIPAA compliance and managing protected health information (PHI) in a cloud-based environment
Experience drafting or contributing to organizational security and compliance policies
Exceptional project management, vendor management, and communication skills, particularly the ability to communicate technical concepts to non-technical stakeholders
Experience in data management and governance, including:
Comfort working with large data and info sets in spreadsheets and databases.
Data schema development and management
Experience in systems design and architecture, including the ability to:
Apply systems thinking tools and strategies to analyze and understand complex systems
Implement Integrating/connecting solutions
Strong communication of the above concepts effectively to non-technical staff

Preferred Skills, Knowledge and Expertise:

Certifications such as ITIL, Lean Six Sigma, CompTIA Security+, CISA, or CISSP
Specific certification or training in HIPAA Security and Privacy Rules
Experience with scripting for automation (e.g., Python, PowerShell) and system security auditing tools
This role requires flexibility to travel to Hively offices across Alameda County as needed

Benefits

Medical, dental and vision plans covered at 100% for the employee
Health & Dependent Care FSA
14 Paid Holidays + 4 flex holidays, including your birthday!
Generous paid time off policy (over 3 weeks per year)
Tuition Reimbursement ($1,000/year)
Employee Appreciation Program
Life & Long Term Disability Insurance covered 100% by Hively
403(b) plan
SEP-IRA plan with an employer contribution of 5% of annual salary
Learning & Development Opportunities
Financial wellness program with unlimited access to personal financial advisors
Industry competitive salary ranges
Note: Benefits described apply to full-time, permanent positions only. Temporary, internships, part-time, or contract roles are not generally eligible

Welcoming Candidates from All Backgrounds

While we try to be thorough with our prerequisites, not everything about you as a candidate can be condensed into a list of bullet points. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, socioeconomic status, disability, and veteran status.

Hively is an equal-opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Salary ranges are based on industry data, and final employment offer will be determined based upon factors including but not limited to an applicant's experience, specialized skills, and internal alignment.

Hively

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Sr. Manager, IT Systems & Security