Overview

Highline Building Supplies is seeking a motivated and detail-oriented IT Administrator to join our growing team. This is an exciting opportunity for a proactive professional eager to launch their career in a fast-paced environment. You will work closely with our senior team to maintain system performance, ensure security protocols are followed, and support the seamless operation of our IT infrastructure across our retail and warehouse locations.

Key Responsibilities:

Strengthen Cybersecurity: Implement and manage robust security measures, including Multi-Factor Authentication (MFA), endpoint protection, and team-wide phishing awareness training
Active Monitoring: Continuously monitor systems for suspicious activity and take timely, decisive action to mitigate potential risks
System Audits: Conduct regular audits to ensure all software, security patches, and firmware updates are consistently maintained
Operational Support: Ensure the smooth operation of warehouse and showroom technology, including POS systems, barcode scanners, and industrial printers
Real-Time Troubleshooting: Resolve technical issues impacting order processing, billing, or inventory flow to minimize downtime
System Maintenance: Perform routine administration across Windows and Linux environments, focusing on stability and user access management
Cloud & Virtualization: Support cloud environments (AWS/Azure) and virtualization platforms (VMware/Hyper-V)

Odoo ERP Management (Functional & Technical)

ERP Optimization: Support the functional use of Odoo, assisting team members with workflows in Inventory, Sales, and POS modules
Process Improvement: Continuously optimize Odoo configurations to support faster checkout and more efficient inventory handling
Data Integrity: Assist with SQL database queries and ensure daily backup strategies are executed successfully
Service Desk Management: Set up and manage an internal ticketing/helpdesk system to streamline IT support requests
Automation: Develop simple automation scripts using PowerShell or Python to streamline repetitive daily tasks
Documentation: Maintain a reliable knowledge base of system settings, hardware inventory, and troubleshooting steps

Requirements:

Foundational Knowledge: Solid understanding of OS administration (Windows Server/Linux) and core networking (DNS, DHCP, IP addressing, Firewalls, and VPNs)
Technical Curiosity: Familiarity with or a strong desire to learn virtualization and cloud infrastructure
Problem-Solving: A logical, calm approach to troubleshooting hardware and connectivity issues in a retail environment
Communication: Ability to provide friendly, clear technical support to non-technical team members
Education: Bachelor’s degree in Computer Science, IT, or a related field (Associate degree with relevant certifications also considered)
Preferred Experience: Experience with Odoo (functional or technical) is a significant plus
Join us if you’re passionate about leveraging your IT expertise to build resilient infrastructure that empowers our organization’s growth!

Highline Supplies

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IT Administrator