About the Role:

Grand Continent Hotels Iowa LLC is looking for a dynamic and experienced Hotel General Manager to lead our property in Council Bluffs, IA. This is an exciting opportunity to take the helm of a full-service hotel, driving exceptional guest experiences while building a high-performing team. If you're a hospitality leader with a passion for excellence, we want to hear from you!

Responsibilities:

Oversee all hotel operations including front desk, housekeeping, food & beverage, and maintenance departments
Drive revenue growth through strategic sales initiatives, rate management, and occupancy optimization
Recruit, train, mentor, and manage hotel staff to deliver outstanding guest satisfaction scores
Monitor and manage property budget, P&L statements, and financial performance metrics
Ensure compliance with brand standards, health & safety regulations, and company policies
Build relationships with local businesses, event planners, and community partners to drive group and corporate bookings
Resolve escalated guest concerns promptly and professionally to maintain high review ratings

Requirements:

3–5+ years of hotel management experience, with at least 2 years in a General Manager or AGM role
Proven track record in hotel operations, revenue management, and team leadership
Strong financial acumen with experience managing budgets and P&L responsibilities
Excellent communication, problem-solving, and guest relations skills
Experience with property management systems (PMS) and hotel booking platforms
Bachelor's degree in Hospitality Management, Business, or related field preferred
Ability to work a flexible schedule including weekends and holidays as needed

About Us:

Grand Continent Hotels Iowa LLC is a proud hospitality operator serving the Council Bluffs, IA community with comfortable accommodations and memorable guest experiences. Our hotels are known for their welcoming atmosphere, attentive service, and commitment to quality. We foster a supportive workplace culture where dedicated team members are empowered to grow and thrive in their careers.

Grand Continent Hotels Iowa LLC

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Hotel General Manager