Director of People Experience

📍 Brooklyn, New York (On-site)

💰 Up to $160,000 Base Salary + Performance Bonus + Benefits

Build a Culture. Shape a Workforce. Influence the Future.

FM Talent Partners is proud to be partnering with a leading Facilities Management organisation to appoint an exceptional Director of People Experience.

This is a rare opportunity to join a fast-growing, highly respected business where people truly are at the centre of its success.

Reporting directly to the CEO, you'll lead every aspect of the employee journey across a workforce of 450+ employees, creating a culture that attracts, develops and retains exceptional talent while delivering a first-class employee experience.

This isn't a traditional HR position.

It's a strategic leadership role where you'll influence recruitment, onboarding, leadership development, employee engagement, performance, compliance and organisational culture.

The Opportunity

You'll take ownership of:

✔ Recruitment strategy and workforce planning

✔ Employee onboarding and offboarding

✔ Leadership development and coaching

✔ Performance management

✔ Employee engagement and retention

✔ HR operations and compliance

✔ Payroll oversight (working alongside Finance)

✔ Benefits and employee wellbeing

✔ Building a true "People First" culture

You'll partner closely with operational leadership to ensure every employee receives a consistent, high-quality experience from recruitment through to career progression.

About You

We're looking for an experienced people leader who can demonstrate:

Leadership within Facilities Management, Property Services, Hospitality, Cleaning, Security or another multi-site service environment.
Experience leading recruitment, HR and employee engagement functions.
Success building high-performing teams and leadership capability.
Strong commercial awareness with the confidence to influence senior stakeholders.
Excellent organisational and communication skills.
A passion for developing people and creating exceptional workplace cultures.

Bilingual English/Spanish experience would be advantageous but is not essential.

What's on Offer?

💰 Up to $160,000 Base Salary

🎯 Performance Bonus

📈 Genuine opportunity to shape company culture

🤝 Direct access to the CEO

🏢 Growing, market-leading Facilities Management business

⭐ High-impact executive leadership position

If you're passionate about creating outstanding employee experiences and want to influence the future of a growing Facilities Management business, we'd love to hear from you.

📩 Nick Barker

Founder

FM Talent Partners

📧 nick.barker@fm-talentpartners.com

FM Talent Partners Ltd

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Director of People Experience