Description

Job Summary

The Housekeeping Supervisor assists in supervising housekeeping operations and team members. The Housekeeping Supervisor is responsible for establishing a positive work environment, delivering exceptional guest service and administering policies and procedures established by the company and the hotel brand.

Essential Duties and Responsibilities

Performs all duties of a Housekeeping Attendant
Ensures all guests are provided superior room and public area cleanliness
Assists in supervising housekeeping team members with efforts relating to recruitment, orientation, training, scheduling, performance management, counseling and other team member relations issues
Ensures the compliance of health and safety standards
Assists with monitoring and upholding procedures for control of supplies and keys
Maintains knowledge, skills, and abilities needed?to perform any position in the department
Maintains accurate lost and found log and upholds related policies and procedures
Handles chemicals and cleaning supplies with care and in accordance to standards
Operates commercial laundry and cleaning equipment
Performs additional responsibilities as assigned by leadership

Requirements

Qualifications

Strong interpersonal and communication skills
Strong organizational skills and attention to detail
Ability to handle stressful situations with poise and professionalism
Strong leadership and a professional image
Conduct work-related functions in a professional manner

Fairfield Inn

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Housekeeping Supervisor