Senior Manager of National Accounts - Medical is responsible for developing, leading, and executing Face Reality's national accounts strategy to drive sustainable revenue growth, expand enterprise partnerships, and deepen long-term strategic relationships. This role owns the performance of key national and multi-location partners, including MSOs, large medspa groups, dermatology platforms, educational institutions, and other high-impact strategic accounts.

This role requires a strategic, consultative leader with deep experience in professional skincare, aesthetics, or adjacently aligned B2B categories. The Senior Manager of National Accounts - Medical will collaborate cross-functionally with Marketing, Sales, Education, Finance, Customer Service and Operations, to ensure national agreements translate into execution, engagement, and measurable growth.

KEY RESPONSIBILITIES / ESSENTIAL FUNCTIONS

National Accounts Strategy & Growth

Develop and execute a comprehensive national accounts strategy aligned with Face Reality's growth priorities and brand values
Identify, target, and secure new national partnerships across professional skincare, aesthetics, dermatology, and education channels
Drive expansion within existing national accounts through portfolio adoption, program utilization, and multi-location rollout strategies
Lead annual and quarterly account planning, including growth forecasts, and execution milestones

Strategic Account Leadership

Serve as the executive point of contact for key national partners, building trusted relationships with C-suite and senior decision-makers
Lead contract negotiations including pricing structures, terms, rebates, compliance requirements, and value-added programs
Ensure national contracts are effectively operationalized and executed at the regional and local level
Deliver executive business reviews highlighting performance, insights, and growth opportunities

Revenue & Financial Management

Own revenue, margin, and profitability targets for national accounts
Partner with Finance to manage forecasting, budgeting, and trade or program investments
Monitor performance against goals, proactively identifying risks and corrective actions
Evaluate ROI on national initiatives, pilots, and partnership programs

Cross-Functional Collaboration

Partner closely with Marketing to align national accounts with brand strategy, launches, promotions, and educational initiatives
Collaborate with Education and Acne Expert Success to ensure training, onboarding, and engagement support long-term retention and performance
Work with Operations and Supply Chain to support forecasting, inventory needs, and scalable execution
Provide market and partner insights to inform product development, programs, and future innovations

Leadership & Development

Establish clear performance expectations, KPIs, and development plans
Foster a consultative, data-driven, and customer-centric sales culture
Serve as a mentor and strategic leader across the broader sales organization
Supervise Associate National Account Manager

Market & Industry Expertise

Maintain deep knowledge of the professional skincare and aesthetics landscape, including competitive dynamics, emerging channels, and industry trends
Represent Face Reality at key industry events, trade shows, and national partner meetings
Translate market insights into actionable strategies that strengthen Face Reality's leadership position

QUALIFICATIONS

Education and Experience:

Bachelor's degree in Business, Marketing, or a related field required (MBA or advanced degree preferred)
10- 12 years of progressive sales or account leadership experience
Proven success managing national or enterprise-level accounts within skincare, aesthetics, beauty, dermatology, or professional B2B environments
Demonstrated experience negotiating and executing complex national agreements
Strong financial acumen, including forecasting, P&L ownership, and ROI analysis
Experience leading and developing high-performing teams

Preferred

Experience within professional skincare or education-led brands
Experience working with MSOs, PE-backed platforms, or multi-location partners
Esthetician license or professional skincare background a plus

SKILLS & COMPETENCIES

Strategic thinking with the ability to translate vision into execution
Executive presence and strong consultative selling skills
Advanced negotiation and relationship management capabilities
Exceptional communication, presentation, and influencing skills
Data-driven decision-making and analytical mindset
CRM and sales analytics proficiency
Willingness and ability to travel to accounts with a valid driver's license, reliable vehicle, and a clean driving record, as verified through a DMV screening process

PHYSICAL REQUIREMENTS:

To perform this job successfully, an individual must be able to carry out each essential duty satisfactorily. Reasonable accommodations may be made, upon request, to enable individuals with disabilities to perform the essential functions, provided such accommodations do not impose an undue hardship. The physical demands of this role include frequent sitting, standing, walking, lifting and carrying items under 25 lbs, pushing/pulling, extending/reaching, grasping objects, climbing, stooping/crouching/kneeling, and keyboarding. The position also requires constant driving, speaking, hearing to exchange information, and both near and far visual acuity. Twisting and other activities may occur occasionally. A detailed breakdown of physical demand frequency is available upon request.

Salary: $145k - $165 base plus commission and full benefits package *Please note this position is not eligible for visa sponsorship. Candidates must have authorization to work in the US without current or future sponsorship.

Face Reality Skincare

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Senior Manager, National Accounts - Medical