Your daily workout

You will provide IT support in a modern cloud-based environment and support your colleagues with their questions and technical issues..
You will support employees located in all global offices, with on-site support from our Denver location.
You will provide timely hardware and software solutions for employees both remotely and on-site, ensuring communication throughout the resolution process via our internal support ticketing system.
You create and maintain documentation on our systems and support processes.
You will manage varying level priorities of tasks and maintain the workflow of our day to day needs
You will provide hands-on support to a developing NA Office in Denver, CO.

Your fitness level

You have any of the following: Associates or Bachelors Degree or mixture of education and years of experience.
You have 1+ years of professional experience in an IT administration or like role.
You have good knowledge in Windows (Win11), MacOS, Printers, Jira, etc.
You are interested in, and eager to learn more about, scripting languages and process automation.
You work reliably, independently and produce high-quality work.
You are interested in or have worked in a global matrix environment.
You have the ability to travel internationally, and a valid passport must be provided at the time of hire .
You are located in Denver, Colorado and can work on-site from our Denver office 3-4 days per week

Your training goal for your first 6 months

Ticket System: You help your colleagues to quickly and accurately resolve standard problems in the ticket system.
Documentation: You contribute to the documentation library and how-to articles.
Optimization: You contribute initial ideas for automation and process improvement.
Onboarding: You ensure the smooth onboarding of new employees.
You will complete a 2-3 week on-site training in Munich, Germany.

The equipment we provide

You will earn an annual salary of $65,000-$70,000.
You will have a competitive benefits package including: health, dental, and vision insurance, 401k with company match, monthly wellness, 14 paid holidays per year, and PTO (to name a few!)
You will receive hands-on training and become a true EGYM expert
You will be a part of an innovative community where you will work with diverse individuals, explore new ways of thinking, and expand your capabilities. Our team is full of teachers and learners who work out loud and share their knowledge to enhance each other’s growth!

Contact Information

Please upload your documents (CV and earliest possible start date) as PDF using the job ID #1813

About Us

Become part of EGYM!

EGYM is a global fitness technology leader, providing fitness and health facilities with intelligent workout solutions. EGYM makes exercising smarter and more efficient with its comprehensive suite of connected gym equipment and digital products that integrate seamlessly with 3rd-party-hard- and software. The result is a fully connected training experience that drives measurable business and health outcomes on and off the training floor.

EGYM also offers subscription-based corporate fitness- and wellness solutions built on a combination of gym-access and EGYM fitness programs that directly target costly chronic conditions and boost employee health, leading to higher productivity and well-being.

EGYM's global headquarters are in Munich, Germany, with North American offices in Denver, Colorado.

EGYM is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs, regardless of race, gender, religion, sexual orientation, age or any other aspect of an individual's identity.

EGYM | DACH

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