Company Description

Who We Are:

At Dungarvin, we are more than a provider of support services—we’re a mission-driven team rooted in respect, response and choice. Since 1976, we’ve been dedicated to meeting people where they are, working alongside them to provide person centered supports that allow people to live independently as possible. You’ll work directly with people in need of assistance, and/or living with intellectual or developmental disabilities, or other complex medical needs.

With services nationwide, our team is united by a shared commitment to making a real difference—one person, one voice, one choice at a time. We encourage you to embrace this opportunity to impact someone’s life. 

Company Perks/Benefits:

Starting wage: $55,700-$62,300 annual salary based on education level
401k plan with a 3% employer match after one year of services
Company-provided hardware and cell phone stipend
Pet insurance
PTO that increases with tenure
PTO donation program
Medical, dental, and vision insurance
Free life insurance and free long-term disability insurance 
Supplemental insurance, FSA, and HSA
Mileage reimbursement
Growth and development opportunities
Employee referral program
Employee Assistance Program
Job mobility options within Dungarvin's 17 states of services
Discount on your personal Verizon monthly bill, among other national discount programs

Job Description

The Program Director's caseload will involve programs located in the Milwaukee area.

At Dungarvin, we don’t just provide support—we transform lives. As a Program Director, you will lead residential programs serving individuals with intellectual and developmental disabilities alongside complex behavioral and mental health needs.

This is not a traditional group home leadership role. This is an opportunity for a strong, hands-on leader who thrives in high-acuity environments, can confidently guide teams through crisis situations, and is passionate about person-centered, trauma-informed care.

What You’ll Do:

Lead and oversee residential programs, including high-acuity behavioral homes (AFH settings)
Supervise, coach, and develop teams of Direct Support Professionals (DSPs)
Drive implementation of Behavior Support Plans (BSPs) and partner on Functional Behavior Assessments (FBAs)
Provide leadership during crisis situations, ensuring safe, consistent, and compliant responses
Collaborate with families, case managers, and clinical teams to ensure quality care
Manage program operations including staffing, budgets, and compliance
Train new and existing staff on behavioral interventions, safety protocols, and best practices
Conduct performance management, including coaching, evaluations, and disciplinary action as needed
Participate in an on-call rotation, supporting both traditional and behavioral programs

Work Environment and Office Hours:

This position is in-office, providing site supervision for direct care staff. This role involves typical office hours, Monday through Friday, full-time. Additionally, the Program Director must have a flexible schedule with the ability to be on-call during the on-call rotation (this includes weekends and odd hours).

Qualifications

What Makes You a Fit:

We’re looking for leaders who are confident, experienced, and ready to step into complex environments.

A bachelor’s degree in Human Services, Psychology, Social Work, Behavioral Science, or related field (preferred)
A minimum of 2 years of leadership experience, including hiring, coaching, and performance management
Experience supporting individuals with co-occurring developmental disabilities and mental health diagnoses
At least 1 year of hands-on experience supporting individuals with behavioral interventions and Behavior Support Plans (BSPs)
Proven ability to manage crisis situations, de-escalation, and high-risk behaviors
Experience in residential, group home, or behavioral health settings highly preferred
Strong decision-making, communication, and organizational skills
A valid driver’s license and reliable vehicle with auto insurance are required

Additional Information

We believe in supporting not only those we serve but also each other, ensuring a collaborative and supportive work environment for all. Dungarvin is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, protected veteran status, disability, genetic information, national origin, age, gender identity, sexual orientation, or any legally protected status per federal and/or state law.

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Dungarvin

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Program Director (Behavioral & Mental Health Focus)