Job Details

The stated pay range is based on a national-average location. Actual salary is determined by factors including relevant work experience, skills and location. This position is bonus eligible.

CNO Financial Group is hiring a Supervisor, Agent Recruiting Center for our Bankers Life Brand. The Supervisor, Agent Recruiting Center will lead an onshore recruiting call center responsible for supporting outbound agent recruiting activities for assigned field sales offices. As a key member of the Field Recruiting department, this individual will have a deep understanding of high-volume recruiting and be responsible for effectively partnering with their assigned sales offices to achieve stated agent recruitment goals. Daily responsibilities include managing recruiter schedules and performance, tracking KPIs, and new recruiter onboarding with additional training and CRM support provided as needed.

This is your opportunity to join a critical team within CNO’s organization. This position is open due to growth within the department and you’ll know you’re joining a mission to help secure the future of middle-income America.

As a Supervisor, Agent Recruiting Center, your responsibilities will include:

Build a recruiting center through the sourcing, training, management, and retention of external candidates into the recruiter position.
Identify and develop high potential recruiters into Team Leaders.
Weekly review of center results with performance management of underperforming recruiters.
Ongoing coordination with external vendors to coordinate the successful onboarding of new recruiters and manage performance issues.
Active daily monitoring of branch office support needs based on candidate lead volumes, with appropriate coordination of recruiter shifts in alignment with branch office needs and expectations.
Build positive relationships with branch offices through weekly account management/training sessions between branch office contacts and recruiters.
Identify and respond to varying recruiting markets with appropriate strategies to achieve results.
Assist in the development and rollout of new recruiting programs and services to field offices.
Develop and deliver recruiting training to field offices.
Support branch offices with their use of Avature CRM, including calendar updates and branch metrics.
Ongoing training and support of field use of Avature, licensed agent scripts, and other recruiting resources.
Partner with peers within the Bankers Recruiting Center and Home Office.
Measure and drive recruiting KPIs for recruiters and center on weekly and monthly basis.

The Supervisor Agent Recruiting Center position is well-suited for you if you:

Have intermediate Microsoft Office Suite knowledge.
Worked with CRM systems in the past.
Gained experience in a high volume recruiting or sourcing environment.
Communicate clearly and confidently over the phone.

What you’ll need:

Bachelor’s degree or equivalent work experience.
5 years of experience managing a team of high volume recruiters and/or experience managing a call center.
Ability to travel to field offices in Western US 3-4 times annually.

What will set you apart:

Experience with Sharpen software or other similar call center software.

The Company offers the following benefits for this position, subject to applicable eligibility requirements:

medical insurance
dental insurance
vision insurance
401(k) retirement plan with company match
short-term & long-term disability insurance
Paid time-off and corporate holidays,
paid parental leave
company paid life insurance

Click on this link for additional information.

CNO embraces flexibility and encourages you to work where you’re most productive. Associates who live within a 60-mile radius of a corporate office (Birmingham, Carmel, Chicago, Orlando and Milwaukee) have access to come into that office.

Associates who live outside of a 60-mile radius of a corporate office (Birmingham, Carmel, Chicago, Orlando and Milwaukee) may perform this role full-time work from home (WFH) from any US based location, as long as you are willing to work central or eastern time zone hours.

All associates may be asked to travel to varying corporate offices periodically. Work cannot be performed from outside of the United States.

CNO provides life and health insurance, annuities, financial services, and workforce benefits solutions through our family of brands and supported by our associates and agents. Our customers work hard to save for the future, and we help protect their health, income and retirement needs with 3.2 million policies and more than $35 billion in total assets. Our 3,400 associates, 8,600 exclusive agents and independent partner agents guide individuals, families and businesses through a lifetime of financial decisions.

We are financially strong and well positioned for continued growth, and we are grounded in our core values of People Focused, Integrity, Customer Driven, and Excellence. We have offices in more than 260 communities in the U.S., including our headquarters in Carmel, Indiana, and corporate offices in Birmingham, Chicago, Orlando and Milwaukee.

At CNO Financial Group, we’re always looking forward—to the security and stability we help create for our insurance brands’ customers, and the growth we create within our own company. We're looking for ambitious people who want to do more. We'll provide you with opportunities to grow your skills through challenging professional experiences.

If you're looking for a culture that encourages development, helps you reach your potential, and rewards you for your contribution, then CNO Financial Group is right for you. For more information, visit CNOinc.com.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Compensation

Pay Range: $65,700.00 - $98,500.00 Annual

CNO Financial Group

New Jobs

Supervisor, Agent Recruiting Center - REMOTE