FLSA: Salary/Exempt

CLASSIFICATION: Full-time, year-round

REPORTS TO: General Manager/COO

GENERAL SUMMARY:

The Director of Human Resources is a full-time, exempt team member of Club Pelican Bay reporting directly to the General Manager/COO and will work in partnership with other Club Directors and team members. The Director’s primary responsibility is to create, update, and apply Human Resource policies, procedures, and Club guidelines and making sure they are adhered to standards and laws initiated by both club authorities (management) and regulatory bodies (both state and federal). The Director of Human Resources will act as a strategic business partner with the other Club Directors to implement policies, procedures and initatives to benefit the Club.

PRIMARY DUTIES AND RESPONSIBILITIES.

Oversees the maintenance, analysis, and communication of all employee records.
Conducts onboarding of all personnel.
Administers various human resources plans and procedures for all company personnel.
Ensures compliance with policies and procedures. Upon identification of inconsistent practices, makes recommendations for improvement.
Administers the 401K retirement plan and all of the administrative responsibilities associated with the plan.
Processes bi-weekly payroll.
Manages workers’ compensation program including claims reporting process, follow-up, and reporting.
Directs benefit administration, enrollment, and renewal negotiations.
Performs benefits administration to include claims resolution, change reporting, approving invoices for payment, and communicating benefit information to employees.
Participates in developing department goals, objectives, and systems.
Directs and administers team programs and activities including, but not limited to, employee recognition and appreciation celebrations, employee functions, and employee safety and wellness programs.
Administers compensation program; monitors performance evaluation program and revises as necessary.
Assists with job descriptions and advertising in various medias.
Collaborates with various department heads to review applications and interview applicants; assists in obtaining work history, education, training, job skills, salary requirements, and to provide information about the organization and position.
Manages and resolves complex employee relations issues. Conducts effective, thorough, and objective investigations.
Maintains in depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
Provides day to day performance management guidance to line management (coaching, counseling, career development, disciplinary actions).
Works closely with management and employees to improve work relationships, build morale, increase productivity and retention.
Provides HR policy guidance and interpretation.

EDUCATIONAL AND EXPERIENCE REQUIRED:

Bachelor’s Degree in Human Resources or Resort and Hospitality Management or a Bachelor’s Degree and 5 years equivalent experience, required.
5 years Human Resource Generalist experience, required.
2 -3 years H2B experience, preferred.
3 years Benefit Management experience, required.

EXPERIENCE PREFERRED:

PHR, SPHR, or SHRM Certified, required.
Bilingual Spanish, preferred.
Paychex or similar HRIS experience, required.
Familiar with Zenith Workman’s Compensation or similar workers compensation programs, required.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position:

The employee is regularly required to stand and/or sit for long hours.
Must be able to talk and hear in person and by telephone.
Must be able to use hands and fingers to operate, handle, or feel office equipment.
Must reach with hands and arms.
Work is performed in a professional office setting utilizing telephone, computer, and other office equipment.
While performing duties of this class, the employee is regularly required to work on multiple concurrent tasks with constant interruptions, read and interpret documents and information; use oral communication skills; interact with Club Pelican Bay Staff, Membership, the general public, and others encountered in the course of work, some of who will be dissatisfied and/or angry individuals.
Ability to perform first aid and CPR while utilizing the emergency equipment.
Move or lift objects up to 30 pounds.
Must be able to climb, crawl, reach, stoop, kneel, crouch, crawl, push or pull.
Communication, to include: reading, hearing, and talking with employees and members.
Must have close, distance, peripheral, and color vision along with the ability to adjust focus.

Club Pelican Bay is an Equal Opportunity employer and offers opportunities to all candidates including those with disabilities. All qualified candidates/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex, pregnancy, sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. If you need a reasonable accommodation to assist with your application and or to perform the essential duties and responsibilities please reach out to the General Manager.

The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. They do not constitute an employment agreement between the employer and employee; other duties may be assigned as the needs of the employer and requirements of the job change for the company’s overall benefit.

Club Pelican Bay

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Director of Human Resources