The City of Little Rock provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state, and local laws. City of Little Rock complies with applicable state and local laws governing non-discrimination in employment in every work location. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Objective & Safety/Security Sensitive Designation

JOB OBJECTIVE: To oversee, maintain, secure, and optimize the primary systems and applications, server environments, storage platforms, backup and recovery services, directory services, virtualization resources, and associated enterprise infrastructure to support secure and efficient technology operations within the Little Rock Convention & Visitors Bureau.

This position is not considered Essential Personnel under the LRCVB Inclement Weather policy.

Essential Functions

For a complete list of essential job functions, please click HERE.

Minimum Qualifications, Additional Requirements And Supervisory Responsibilities

These knowledge, skills, and abilities are usually, although not always, acquired through completion of a Bachelor’s Degree in Information Technology, Computer Science, Computer Engineering, Business Administration, or a related field; five (5) years of demonstrated professional-level experience in systems administration, enterprise application administration, Microsoft 365 administration, server management, storage management, virtualization, backup and recovery, endpoint management, cloud services, networking, cybersecurity, Helpdesk operations, or related areas; and one (1) year of experience supervising, leading, or coordinating Helpdesk or technical support staff. Equivalent combinations of education and experience will be considered.

Additional Requirements

Must be available to respond to emergency calls outside of normal working hours and be available to work evenings, holidays, and weekends as required.

Disclaimer

This document does not create an employment contract, implied or otherwise.

This position may require one or more of the following pre-employment screenings: drug and alcohol screening, or background investigation.

Application Requirements

Online applications only
Applicant’s answers to supplemental questions will be used to screen for minimum qualifications electronically.
Please include a complete work history when completing application. Work history may impact initial salary offer amount for the successful candidate.
List of qualified applicants will be considered active for up to six (6) months and may be used to fill future openings with same or similar minimum qualifications.
All communication regarding application status will be sent to candidates via text message/ email address listed on account.
You may check your NeoGov inbox to review all notices sent to the email address associated with your applications.
Applicants may check application status for any position by logging into their account at or contacting Human Resources at (501) 371-4590 if they are having computer difficulties.

LRCVB Benefits - Full-Time Employees

Health Insurance – Cigna – Cost per pay period

Base Plan: Emp only: $16.53; Emp + Spouse: $291.88, Emp + Child(ren): $241.82; Family: $517.18.
Buy-up 1 Plan: Emp only: $51.69; Emp + Spouse: $365.74, Emp + Child(ren): $308.64; Family: $622.68.
Buy-up 2 Plan: Emp only: $64.37; Emp + Spouse: $392.34, Emp + Child(ren): $332.71; Family: $660.69.
High Deductible Plan: Emp only: $10.90; Emp + Spouse: $280.10, Emp + Child(ren): $231.13; Family: $500.34.

Four (4) plans to choose from: Base Plan; Buy-up 1 Plan, Buy-up 2 Plan or High Deductible

Base Plan: $3,000 deductible (in network), $40 co-pay for PCP - $70 co-pay for specialist; Prescription co-pays: $0, $20, $40, $80 co-pay, $200 Rx deductible for Tier 2, 3, 4
Buy-up 1 Plan: $2,000 deductible (in network), $30 co-pay for PCP - $60 co-pay for specialist; Prescription co-pays: $15, $45, $70, $70 co-pay; no additional Rx deductible.
Buy-up 2 Plan: $1,000 deductible (in network), $25 co-pay for PCP - $50 co-pay for specialist; Prescription co-pays: $15, $45, $70, $70 co-pay; no additional Rx deductible.
High-Deductible Plan: $2,500 deductible (in network), Prescriptions: Tier 1 10% after deductible; Tier 2 20% after deductible; Tier 3 30% after deductible; Tier 4 $80 co-pay after deductible
Effective 1st of the month following 30 days of regular full-time employment

Dental Insurance – Emp: $0; Emp & Spouse: $11.90; Emp & Child: $16.62; Family: $31.58 per pay period

Delta Dental - $50 deductible except for Preventative Services; $0 deductible for Preventative Services
Maximum of $1,000 annual benefit per person per calendar year
Effective 1st of the month following 30 days of regular full-time employment

Vision Insurance – Emp: $4.02; Emp & Spouse: $7.64, Emp & Child: $8.24 and Family: $11.74 per pay period

Delta Vision - $0 deductible – co-pays and allowances; $10 co-pay for well vision exam (once every 12 months) plus $20 co-pay for materials lenses & frames or contact lens fitting & evaluation
$150 allowance for frames (once every 24-month frames/12-month lenses)
Or – Contact Lens - $150 allowance for contacts
Effective 1st of the month following 30 days of regular full-time employment

Life Insurance – LRCVB pays employee premium (dependent life not offered)

2 times annual salary rounded to the nearest thousands of coverage to a maximum of $350,000
Effective 1st of the month following 30 days of regular full-time employment

Accidental Death and Dismemberment – LRCVB pays employee premium

2 times annual salary rounded to the nearest thousands of coverage
Effective 1st of the month following 30 days of regular full-time employment

Long Term Disability – LRCVB pays employee premium

Effective the first day of the month following 30 days of regular full-time employment.

Short Term Disability – Voluntary employee pays premium

Effective the first day of the month following 30 days of regular full-time employment.

Pension – Automatic enrollment, effective the first day of regular full-time employment

Defined Benefits Plan: 4.5% employee contribution/9% employer contribution
Vested after 5 years of service; Normal retirement age is 65.

Flexible Spending Account / Health Savings Account –

Choose from FSA (with Base, Buy-up 1 or Buyup 2 Plans), HSA (with High Deductible Plan) or Dependent Care Expenses,
FSA – can enroll at Open Enrollment after one year of service
HSA – can enroll during initial enrollment period or at Open Enrollment

Deferred Compensation – Arkansas Diamond Plan - employee contribution only, no employer contribution.

Voluntary Supplement Coverage – AFLAC (accident, cancer, etc.) voluntary insurance for employee, spouse and/or child(ren); MASA – Medical Transport Solutions; Simple Will – available at open enrollment only; Voluntary additional Life and AD&D available for employees and dependents with One America or Transamerica

Tuition Assistance – $1,000 per semester, up to $3,000 per calendar year, available after 6 months of employment.

Paid Time Off (PTO) Leave Policy

Years of Service Accrued

per Pay Period

Yearly PTO Accrual

Max carryover

0 – 3 years

6.16

160.16

320

3 -10 years

7.70

200.20

320

10 – 20 years

8.62

224.12

320

20 + years

10.16

264.16

320

Short Term Disability (STD) Leave Policy

Years of Service Accrued

per Pay Period

Yearly PTO Accrual

Max carryover

All

1.85

48.10

1000

Unused PTO hours in excess of the maximum will be transferred to STD account annually up to the maximum carryover for STD hours.

01

Are you willing to start at $67,766.40 annually?

02

Do you possess a Bachelor’s Degree in Information Technology, Computer Science, Computer Engineering, Business Administration, or a related field?

03

Do you have at least five (5) years of professional-level experience in systems administration, enterprise application administration, Microsoft 365 administration, server management, storage management, virtualization, backup and recovery, endpoint management, cloud services, networking, cybersecurity, Helpdesk operations, or related areas?

04

If yes, please describe your professional-level information technology experience, including the systems, platforms, technologies, and areas of responsibility you have supported. [Please ensure this information is included in your work history.] If not applicable, please enter N/A.

05

Do you have at least one (1) year of experience supervising, leading, or coordinating Helpdesk or technical support staff?

06

If yes, please describe your experience supervising, leading, or coordinating Helpdesk or technical support staff, including the size of the team and your primary responsibilities. [Please ensure this information is included in your work history.] If not applicable, please enter N/A.

07

Are you able and willing to respond to emergency calls outside of normal working hours and work evenings, weekends, and holidays as required?

08

How did you find out about this particular position?

LRJobs.LittleRock.gov
Facebook/Social Media
Arkansas Business
KARK4/FOX16 Social Media Live
Newspaper (Arkansas Democrat Gazette or El Latino)
City Employee
Friend or relative who does not work for the City
Internet Search Engine (Google, Yahoo, Bing)
Career Builder/Indeed
Government Jobs
Indeed
College/University Career Page
Career Fair
Virtual Job Fair
Career Counselor (Military or Goodwill, Workforce)
Re-entry Program (Community Programs)
Department of Workforce Services
Professional Association
Other
Required Question

City of Little Rock

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