Salary : $99,660.29 - $121,137.70 Annually
Location : Fremont, CA
Job Type: Full-time, regular
Job Number: 25POL03
Department: Police Entry Level
Opening Date: 01/02/2025

Description

The Fremont Police Department is recruiting for the position of Police Communications Dispatcher.

Recruitment Process

Step 1: Apply
1. Applicants must attach a valid typing certificate. A valid typing certificate must include all of the following requirements:
  - Ability to type no less than 45 net words per minute
  - Must be dated within the last 12 months
  - All tests must be administered by a professional; the proctor/agency contact information must be listed on your certificate
  - If you choose to do an online typing test, your certificate must indicate that your ID was verified, and a proctor must have virtually monitored the exam. In addition, all of the above requirements must be met.
Step 2: Personal History Questionnaire (PHQ)
Step 3: CritiCall Exam
- Step waived for candidates who have passing POST Entry-level Dispatcher Selection Test Battery Exam (POST Dispatcher Exam) or CritiCall scores attached to their application.
  - with a minimum T-Score of 51 dated within the last 12 months.
  - OR exam scores dated within the last 12 months.
    1. Data Entry MT (Audio) - 1872 KPH
    2. Call Summarization 1 - 61%
    3. Call Summarization 2 MT - 64%
    4. Cross Referencing (Audio) - 53%
    5. Memory Recall - 69%
    6. Memory Recall-Numeric (Audio) - 62%
    7. Prioritization - 70%
    8. Map Reading - 67%
    9. Spelling - 71%
    10. Sentence Clarity - 65%
    11. Reading Comprehension - 55%
    12. Overall Non Data Entry - 62%
    Overall Data Entry - 1872 KPH
Step 4: Oral Board Interview
Step 5: Management Panel Interview
Step 6: Polygraph
Step 7: Background
Step 8: Executive Panel Interview
Step 9: Conditional Offer (Final job offer is dependent on the Medical and Psychological evaluations)

Review of Applications
Applications are reviewed weekly. This is an open continuous recruitment. Qualified candidates are encouraged to apply immediately. This recruitment may close without notice so interested applicants are encouraged to apply immediately.

A completed application, supplemental questionnaire (part of the online application), and typing certificate must be submitted to be considered for this opportunity.
Selection Process
The process may include individual and/or panel interviews, professional reference checks, fingerprint check for criminal history, pre-employment medical exam and other related components. Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to participate in the process.

Reasonable Accommodation
Human Resources will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources of any special needs a minimum of 5 days in advance of the selection process by calling (510) 494-4660 or emailing
Contact Us
For additional information, please email Human Resources Analyst Mai Cha at
Visit our website to learn more about being a Dispatcher and what is unique about Fremont PD:
The City of Fremont offers a comprehensive benefit package including general and holiday leave as well as medical, dental, vision, life, and long/short-term disability insurance.

To view a summary of the benefits the City offers, please visit:
01

Have you ever been convicted of a felony or misdemeanor? A "conviction" is any plea, verdict or finding of guilt regardless of whether or not a court imposed a sentence. You may exclude any conviction for marijuana-related offenses, if over two years old. Please list all convictions since age 18, excluding minor traffic violations and convictions that have been sealed, expunged or eradicated. Convictions do not automatically disqualify you. The nature of the offense, the date of the offense, the surrounding circumstances and the relevance of the offense to the position sought may be considered. If not, indicate "not applicable." A fingerprint check will be made of all new hires.
02

This position requires an attached typing certificate; applications missing this document will be disqualified. The typing certificate must be administered by a professional such as an employment agency, business school, etc., 45 net words per minute or more, and dated within 12 months from application received date.

I have attached my typing certificate that meets the above requirements.
I have not attached my typing certificate.

03

Have you previously applied for the position of Police Communications Dispatcher with the City of Fremont?

04

Have you graduated from an accredited high school, GED, or CHSPE?

05

Were you referred by another City of Fremont employee for the Police Communications Dispatcher employment opportunity? If so, please include the first and last name of the City of Fremont employee and their job title/position who referred you to submit an application for the Police Communications Dispatcher employment opportunity. If you were not referred by another City of Fremont employee, please list "N/A".
Required Question

City of Fremont, CA

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Police Communications Dispatcher (Entry-level)