About Us
We are an independent hospitality group operating two boutique hotels in Manhattan. Our 70-room Chinatown property serves mindful, budget-conscious travelers from around the world.
We run lean, tight-knit crews rooted in presence, care, and consistency. Our team-first culture values quiet leadership, hands-on growth, and daily operational excellence.

The Role
This is more than a front desk job. You’ll support guest check-ins, assist housekeeping, coordinate basic maintenance, and help the entire hotel run smoothly. We welcome team players who are curious, reliable, and eager to grow through real-world hospitality experience.
We use a hybrid, cross-functional approach inspired by the Trader Joe’s model: every crew member is trained across roles—from front desk and housekeeping coordination to building checks and supply management. Over time, those who take initiative often become crew trainers and team leads.
No hotel experience is required—just a strong work ethic, clear communication, and the willingness to pitch in where needed.

Responsibilities
- Greet and check in/out guests warmly and professionally
- Respond to guest inquiries (in person, by phone, and online)
- Prepare rooms for check-in, manage rate changes and inventory
- Coordinate with housekeeping and maintenance for room readiness
- Keep shared spaces clean and organized (front desk, plants, supplies)
- Handle occasional light tasks: trash runs, towel delivery, luggage help
- Contribute ideas and help improve systems when possible

Scheduling
We are hiring for all shifts, with preference for those who can cover weekends or overnight.
- Morning: 7:00 AM – 3:00 PM
- Swing: 3:00 PM – 11:00 PM
- Overnight: 11:00 PM – 7:00 AM

What We Look For
- Clear communication and a calm, professional attitude
- Organized, reliable, and comfortable with structured systems
- Tech-savvy, especially with Google Sheets or Excel
- Hands-on mindset and a willingness to support all departments
- Open to learning new tasks, roles, and tools
- Multilingual is a plus (Mandarin, Spanish, Korean, Portuguese, etc.)
- Must be legally authorized to work in the U.S.
- Fire & Life Safety certification required within 3 months of hire

Growth Path
We believe strong crews build strong operations. Team members who show consistency, care, and curiosity may grow into:
- Onboarding and training roles
- Operational improvement projects
- Performance tracking and supply coordination
- Hotel expansion support
- Leadership here is built through showing up well—every day, alongside the team.

How to Apply
Please send:

- Your resume
- A brief cover letter
- Your availability (days and preferred shifts)

Qualified applicants will be contacted for an interview and a light spreadsheet skills assessment.

Chinatown Boutique Hotel

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