Qualifications

Required

Manage daytoday IT operations, including system administration, endpoint management, and user support.
Monitor network performance, troubleshoot issues, and ensure system uptime and reliability.
Implement and maintain security controls across devices, networks, and cloud environments.
Support compliance initiatives and audits (e.g., FedRAMP, SOC 2, ISO 27001).
Collaborate with cybersecurity and DevOps teams to ensure secure configurations and patch management.
Manage IT asset inventory, procurement, and lifecycle management.
Oversee onboarding/offboarding processes, including provisioning/deprovisioning of access and equipment.
Administer collaboration tools (Google Workspace, Slack, Zoom, Atlassian, Jira, etc.).
Support automation initiatives to improve IT workflows and reduce manual tasks.

Maintain documentation of systems, processes, and configurations.

Desired

Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, or related field (or equivalent work experience).
4+ years of experience in IT operations, system administration, or cybersecurity environments.
Strong knowledge of networking (TCP/IP, VPNs, DNS, firewalls).
Handson experience with cloud environments such as AWS, Azure, or GCP.
Familiarity with security and compliance frameworks (FedRAMP, NIST, SOC 2, ISO 27001).
Experience with identity and access management tools (Okta, Azure AD, or similar).
Certifications such as CompTIA Security+, Network+, CCNA, or CISSP.
Experience working in a cybersecurity company or a SaaSbased environment.
Familiarity with automation tools (PowerShell, Python, or Bash scripting).
Understanding of Zero Trust principles and secure access management.
Experience supporting hybrid cloud and containerized environments.
Strong customer service mindset and collaborative approach
Proficiency with endpoint management and security tools (Intune, Jamf, CrowdStrike, Sentinelone etc.).
Excellent problemsolving and communication skills.
Ability to manage multiple priorities in a fastpaced, securityfocused environment.

Benefits

Comprehensive Medical, Dental and Vision coverage for employee and dependents,
Nationwide provider network, 90% Employer Paid
Life insurance 2X salary to $175K, 100% Employer Paid
Unlimited PTO + 12 paid holidays
401K Plan
NextGen Employee Assistance Program, confidential service to support employees with daytoday issues, improve work/life balance and enhance well being, 100% Employer Paid FinFit, comprehensive financial wellness tools and resources, 100% Employer Paid
Working Advantage, exclusive travel and entertainment discounts, 100% Employer Paid

About Cav

Cav enables continuous cyber assurance for High Reliability Organizations that operate in complex and high-risk environments. Our open-architecture agentic AI platform, Compliance OS, automates, validates and monitors cyber controls to deliver seamless, secure compliance as code. Cav Empowers High Reliability Organizations to Achieve 100% Compliance — 100% of the Time.

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IT Operations Specialist