We are seeking an experienced and dynamic IT Technician Director to lead and oversee our technical support and IT infrastructure teams. This pivotal role requires a strategic thinker with strong technical expertise and leadership skills to ensure the seamless operation of our IT systems and deliver exceptional service to our clients. The ideal candidate will possess a deep understanding of current and emerging technologies, excellent problem-solving abilities, and a passion for driving innovation within the IT department. As the IT Technician Director, you will play a critical role in developing and implementing IT policies, managing technical resources, and collaborating with other departments to align technology initiatives with business objectives. You will be responsible for fostering a collaborative environment that encourages continuous improvement and professional development among team members.

Responsibilities

Lead and manage the IT technician team to ensure high performance and professional growth.
Oversee the maintenance and optimization of IT infrastructure including networks, servers, and hardware.
Develop and implement IT strategies, policies, and procedures to enhance operational efficiency.
Coordinate with other departments to support technology needs and promote effective communication.
Monitor and resolve complex technical issues and provide guidance on problem-solving approaches.
Manage vendor relationships and negotiate contracts to secure the best technology solutions.
Ensure compliance with security protocols and data protection regulations across all IT operations.

Requirements

Proven experience in IT management or a similar leadership role within a technical environment.
Strong knowledge of network infrastructure, server administration, and system security practices.
Excellent leadership, communication, and interpersonal skills to effectively manage teams and stakeholders.
Ability to develop and implement IT strategies that align with business goals.
Solid understanding of current IT trends, technologies, and best practices.
Experience with budget management and vendor negotiations in an IT context.
Relevant certifications such as CompTIA Network+, Microsoft Certified IT Professional, or equivalent.

Benefits

Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Family Leave (Maternity, Paternity)
Short Term & Long Term Disability
Work From Home
Wellness Resources

Business System Solutions, Inc.

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IT Technician Director