Overview

LOCATION: This position is on-site, office-based in Atlanta, GA (hybrid model - 3 days remote / 2 days in office- Tuesday & Wednesday)

About the Role

Under the direct supervision of the National Director, Measurement & Insights, and in collaboration with the broader team, the Director, Measurement & Insights is responsible for the development, management, and continuous improvement of the Boys & Girls Clubs of America (BGCA) enterprise-wide data collection efforts, including the National Youth Outcomes Initiative (NYOI) Member and Staff Surveys, Annual Report Survey (ARS), and Club Partnership & Planning Surveys. In addition, the Director, Measurement & Insights, supports both quantitative and qualitative analytics, utilizing findings to generate meaningful recommendations, reports, and presentations. Working cross-functionally and directly with local Clubs, the Director strengthens measurement practices, ensures enterprise data consistency and quality, and supports a culture where data informs strategy at every level of the organization.

Why This Role Matters

By leading enterprise-wide measurement and data collection efforts, the Director, Measurement & Insights helps ensure the organization has accurate, consistent, and meaningful data to evaluate impact, guide strategy, and support continuous improvement. Through collaboration with local Clubs and cross-functional teams, this role helps foster a culture where data and insights drive innovation, accountability, and organizational effectiveness.

Responsibilities

What You’ll Do

Movement-Wide Data Collection

Ensure consistency, reliability, and alignment across all national data collection instruments and processes
Integrate new and updated measures into enterprise data collections, ensuring clear guidance and usability for Clubs
Continuously improve data collection approaches to reduce administrative burden while maintaining data quality and completeness

Measurement & Reporting Systems

Effectively incorporate new measures into existing data collection tools, documentation, and training materials
Align measurement practices with organizational reporting needs to enable consistent and scalable use of data
Partner with internal teams to ensure measurement systems support both strategic priorities and operational realities

Trusted Management Reporting

Produce and maintain repeatable, high-quality reporting outputs derived from enterprise data collections
Deliver official, trusted metrics used to assess performance against organizational goals
Ensure reporting frameworks are clear, consistent, and accessible to a range of audiences, from Club staff to national leadership

High-Impact Analytics

Oversee analysis of national and local data sources to identify key trends, opportunities, and areas for improvement
Translate complex findings into clear, actionable recommendations that inform leadership decisions and drive organizational insights
Develop tools and resources that empower BGCA staff and Club professionals to effectively collect, interpret, and leverage data

ADDITIONAL RESPONSIBILITIES

Business Operations

Participate actively in cross-functional and cross-departmental project teams
Perform other duties as assigned by the National Director, Measurement & Insights
Demonstrate BGCA’s mission-driven values of integrity, collaboration, accountability, respect, and excellence
Adhere to organizational policies and procedures, including BGCA's Employee Handbook and Ethics Policy

Qualifications

EDUCATION & EXPERIENCE

Education: Bachelor’s degree in a relevant field required (e.g., Public Policy, Education, Youth Development, Social Sciences or Human Services). Master’s degree in a related area is strongly preferred
Experience: Minimum of 5 years of experience, including at least 4 years of project management involving the measurement of education and program outcomes. Specific experience analyzing and reporting data is required
Technical Skills: Advanced proficiency in Microsoft Excel and the broader Microsoft Office Suite is required. Familiarity with data visualization tools and advanced analytics approaches highly preferred

ABILITIES

Independent & Reliable: Proven track record of strong time management and self-motivation to work effectively both independently and collaboratively
Communication: Excellent analytical, verbal, and written communication skills, with the ability to distill complex data for non-technical audiences
Proactive Problem-Solving: Operates comfortably under broad direction, identifies opportunities and drives solutions proactively
Leadership: Demonstrated ability to lead through influence, own complex projects, and successfully coordinate cross-functional teams

COMPENSATION

The salary range for this role is $100,000.00 to $110,000.00. BGCA takes into consideration a combination of a candidate’s education, training and experience, as well as the position’s scope and complexity, the discretion and latitude required for the role and other external and internal data when establishing a salary level. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.

Boys & Girls Clubs of America

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