Awarded a Healthiest Employer, Blue Cross Blue Shield of Arizona aims to fulfill its mission to inspire health and make it easy. AZ Blue offers a variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses as well as providing information and tools to help individuals make better health decisions.

At AZ Blue, we have a hybrid workforce strategy, called Workability, that offers flexibility with how and where employees work. Our positions are classified as hybrid, onsite or remote. While the majority of our employees are hybrid, the following classifications drive our current minimum onsite requirements:

Hybrid People Leaders: must reside in AZ, required to be onsite at least twice per week
Hybrid Individual Contributors: must reside in AZ, unless otherwise cited within this posting, required to be onsite at least once per week
Hybrid 2 (Operational Roles such as but not limited to: Customer Service, Claims Processors, and Correspondence positions): must reside in AZ, unless otherwise cited within this posting, required to be onsite at least once per month
Onsite: daily onsite requirement based on the essential functions of the job
Remote: not held to onsite requirements, however, leadership can request presence onsite for business reasons including but not limited to staff meetings, one-on-ones, training, and team building

Please note that onsite requirements may change in the future, based on business need, and job responsibilities. Most employees should expect onsite requirements and at a minimum of once per week.

This position is remote within the state of AZ only. This remote work opportunity requires residency, and work to be performed, within the State of Arizona.

Purpose of the job

Analyze and evaluate data in one or more specialty areas including, but not limited to business operations/processes, budgets, and financial systems. Tasks may include, preparing financial reports, technical report writing, monitoring budget, maintaining records, analyzing data, and developing budget forecasts.

Qualifications

REQUIRED QUALIFICATIONS

Required Work Experience

3 - 5 years of experience in healthcare industry & finance field

Required Education

High School Diploma or GED in general field of study

Required Licenses

Required Certifications

PREFERRED QUALIFICATIONS

Preferred Work Experience

7 years of experience in finance field

Preferred Education

Master’s Degree in business, or related field of study

Preferred Licenses

Preferred Certifications

ESSENTIAL job functions AND RESPONSIBILITIES

Performs analysis of data and application of applicable professional principles and standards.
Applies knowledge of accounting functions or principles, general business practices, collection procedures, and/or applicable computer systems.
Demonstrates ability to research, investigate, analyze, reconcile, and evaluate data.
Interacts frequently with internal and external customers using both verbal and written communication skills to discuss financial processes or issues.
Works with both external and internal auditors on financial requests
Implements and maintains internal financial controls and measures
Has knowledge of state and federal laws, rules, and regulations.

EXPECTATIONS BY LEVEL

Problem Solving

Level 1: Asks questions; analyzes data and identifies issues.
Level 2: Independently identifies and resolves issues; actively seeks process improvements.
Level 3: Identifies less obvious issues in a timely manner; presents well‑developed options and actively pursues process improvements.

Technical Skills

Level 1: Learns and applies concepts; uses required business applications.
Level 2: Demonstrates strong understanding of data and financial principles; proficient in Excel for efficient reporting.
Level 3: Simplifies complex processes; re‑engineers workflows and evaluates appropriate tools or software.

Productivity

Level 1: Observes work hours; manages PTO; follows established processes.
Level 2: Creates efficient workflows; finds ways to work smarter and reduce turnaround time.
Level 3: Identifies key analytical factors; leads multiple projects effectively through planning and communication.

Accuracy

Level 1: Reviews own work for accuracy; avoids repeating errors.
Level 2: Participates in peer reviews.
Level 3: Identifies and implements improvements to enhance accuracy.

Interpersonal Skills

Level 1: Demonstrates respect; builds rapport; responds timely and acknowledges mistakes.
Level 2: Maintains composure under stress; does not become defensive when encountering resistance.
Level 3: Confidently leads teams; provides feedback and training.

Time Management

Level 1: Sets and meets deadlines; communicates delays or need for support.
Level 2: Plans projects and prioritizes tasks with some guidance.
Level 3: Independently leads projects and keeps leadership well informed.

Initiative

Level 1: Proactive with minimal downtime.
Level 2: Questions existing processes; expands knowledge and makes recommendations.
Level 3: Researches beyond assigned tasks; implements improvements independently.

Communication

Level 1: Communicates effectively with minimal spelling or grammar errors.
Level 2: Summarizes and presents assigned projects, including status updates.
Level 3: Clearly communicates complex issues and provides meaningful responses to questions.

competencies

REQUIRED COMPETENCIES

Required Job Skills

Intermediate skill in use of office equipment, including copiers, fax machines, scanner and telephones
Intermediate PC proficiency
Intermediate proficiency in spreadsheet, database and word processing

Required Professional Competencies

Prioritize, organize and self-manage in a high volume environment
Technical and Functional Expertise
Understanding the Business
Achieving Results
Serving the Customer
Teamwork
Interpersonal and Communication Skills

Required Leadership and Personal Effectiveness Competencies

Communicate professionally to both internal and external customers.
Act with diplomacy and sensitivity with our customers and internal departments.
Interpret and translate policies, procedures programs and guidelines to customers.
Analyze and research data, propose solutions to resolve issues.
Maintain confidentiality and privacy
Establish, contribute and maintain a positive and productive work environment.

PREFERRED COMPETENCIES

Preferred Job Skills

Advanced PC proficiency

Preferred Professional Competencies

Knowledge of a wide range of matters pertaining to the organization's operations

Preferred Leadership Experience and Competencies

Our Commitment

AZ Blue does not discriminate in hiring or employment on the basis of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected group.

Thank you for your interest in Blue Cross Blue Shield of Arizona. For more information on our company, see azblue.com. If interested in this position, please apply.

Blue Cross Blue Shield of Arizona

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