We’re looking for a Creative Operations Manager / Producer who can see the full picture of a modern creative agency — and help us make it smarter, stronger, and more future-proof over time.

This role is for someone with real production and/or creative agency experience who doesn’t just keep the wheels turning, but is constantly looking for ways to improve how the business operates: workflows, systems, tools, communication, and execution. You’ll be a close operational partner to leadership and a central point of accountability across projects, Clients, and internal teams.

A core part of this role is actively engaging with new technology — especially AI — to improve how work gets done. We don’t expect you to have been doing this for a decade (no one has). What we do expect is curiosity, hands-on experimentation, and genuine excitement about how AI is reshaping media, production, and operations — and a desire to apply that thinking in real, practical ways.

Much of our work sits squarely in the Creator economy, so people who are deeply aware of YouTube, short-form video, social platforms, and modern content formats will have a major advantage.

If you’re the kind of person who naturally asks:

“There has to be a better way to do this — what if we tried…”. this role will feel like home.

Location: Hybrid / Flexible

Private on-site office at our El Segundo production studio (1-3 Days per week depending on project activation)

Start: ASAP (flexible within ~3 weeks)

Salary: $80–90k + medical, PTO, holidays, bonuses, annual raises, 401k / profit sharing

Who We Are

We’re a full-service creative agency and production studio with 25+ years in the industry — but we operate like a startup. Much of our work sits at the center of the Creator economy, partnering with major platforms, brands, and Creators across YouTube, SFV, social, and digital campaigns.

We produce high-impact content across stage, field, post, creative development, and strategy — and we care deeply about quality, innovation, and continuous improvement.

Who You Are

You’ve owned complex creative projects end-to-end and enjoy being the central point of accountability. You think in systems, anticipate problems before they happen, and constantly refine how work gets done.

You are:

Deeply fluent in modern content ecosystems (YouTube, TT, Insta,)
AI-literate and curious — actively using AI tools to improve workflows, planning, communication, and production
Comfortable managing ambiguity and building structure where none exists
Calm, sharp, and credible with Clients, Creators, and crews
Motivated by growth, learning, and making the business smarter over time
Familiarity with Influencer Contracting is a plus

This role will not work well for someone who wants to do things “the way they’ve always been done.”

What You’ll Do

Own small-to-large creative projects (including physical productions)
Act as a core operational partner to leadership
Develop, maintain, and continuously improve internal workflows and systems
Line produce, manage budgets, track expenses, and oversee vendor payments
Book crews, manage schedules, and coordinate resources
Liaise directly with Clients, Creators, and strategic partners
Handle contracts, timesheets, payroll coordination, and light bookkeeping (QuickBooks)
Support stage rentals, remote productions, and live events
Introduce smarter tools, automation, and AI-driven efficiencies wherever possible

What We’re Looking For

Proven experience managing creative productions or operations independently
Strong grasp of production workflows, budgets, contracts, and vendors
Exceptional written and verbal communication
Extremely detail-oriented with strong systems thinking
High proficiency with Google Workspace (Docs, Sheets, Slides)
Comfortable learning new tools quickly (AI tools a major plus)
Consistent, reliable, and proactive
Bachelor’s degree required

How to Apply

Please include a short blurb telling us:

Why this role excites you
How you stay current with technology, media, or AI
One way you’ve made a team or process meaningfully better

Pay: $85,000.00 - $90,000.00 per year

Benefits:

401(k)
Flexible schedule
Health insurance
Paid time off

Application Question(s):

What AI tools do you currently use in your work or personal life?

How do they actually change the way you plan, communicate, or execute projects?

What experience do you have managing multiple clients and projects at the same time - give us a quick snapshot.

Work Location: Hybrid remote in El Segundo, CA 90245

Big Door Studios

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Creative Operations Manager