The Chief Technology Officer (CTO) will provide visionary and operational leadership for all aspects of technology strategy, architecture, and delivery across a $2B integrated healthcare organization. This role ensures that the technology ecosystem, including clinical systems, infrastructure, cybersecurity, data platforms, and digital innovation to support safe, reliable, and efficient patient care. The CTO will partner with clinical, operational, and executive leaders (including the CMIO, Chief Applications Officer, VP of Nursing, CFO, and COO) to align technical capabilities with organizational goals, regulatory compliance, and patient experience initiatives.

MISSION, VALUES and SERVICE GOALS

MISSION: We deliver outstanding care, inspire health, and connect with heart.
VALUES: Trust. Respect. Integrity. Compassion.
SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.

Strategic Leadership

Develop and execute a multi-year technology roadmap supporting enterprise digital transformation, care delivery, and organizational growth.
Drive technology integration across multiple hospitals, clinics, and acquisitions.
Establish governance frameworks for technology decisions aligned to best practices.
Partner with clinical leaders to ensure alignment between clinical workflows and technology investments.
Guide cloud and hybrid infrastructure strategy, including lifecycle planning and modernization initiatives.

Technology Operations

Oversee enterprise infrastructure, networking, and cloud services, ensuring scalability, resilience, and security.
Lead modernization of help desk and end-user support models, including ServiceNow implementation and process optimization.
Direct data center, backup, and disaster recovery planning across all facilities.
Implement SD-WAN, identity and access management, and zero-trust security architectures to support interoperability and mobility.
Ensure compliance with HIPAA, HITECH, and Joint Commission standards.

Innovation and Transformation

Champion emerging technologies in digital health, AI, telemedicine, and remote patient monitoring.
Partner with the CMIO to advance patient engagement and data-driven clinical decision support.
Drive interoperability and data exchange between EHRs, HIEs, and third-party platforms.
Lead vendor management, contract negotiations, and enterprise architecture reviews.

Leadership and Talent Development

Build and mentor a high-performing technology organization with clear succession planning.
Foster collaboration across IT, clinical, and operations teams.
Promote a culture of accountability, innovation, and service excellence.
Develop career pathways for directors and managers.

Financial and Risk Management

Manage a technology budget aligned to organizational priorities.
Optimize capital and operational spending through consolidation, outsourcing, and automation strategies.
Support due diligence and integration planning for mergers and acquisitions.

Organizational Responsibilities

Associate complies with the following organizational requirements:

Attends and participates in department meetings and is accountable for all information shared.
Completes mandatory education, annual competencies and department specific education within established timeframes.
Completes annual employee health requirements within established timeframes.
Maintains license/certification, registration in good standing throughout fiscal year.
Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
Adheres to regulatory agency requirements, survey process and compliance.
Complies with established organization and department policies.
Available to work overtime in addition to working additional or other shifts and schedules when required.

Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:

Leverage innovation everywhere.
Cultivate human talent.
Embrace performance improvement.
Build greatness through accountability.
Use information to improve and advance.
Communicate clearly and continuously.

Leadership Competencies

Drives Results - Consistently achieving results, even under tough circumstances.
Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.
Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Education

Bachelor’s degree in computer science, Information Systems, Engineering, or related field required.
Master’s degree in business administration, Healthcare Administration, or Information Technology preferred.

Experience

15+ years in IT leadership with 7+ years in executive or senior management roles.
Demonstrated success leading enterprise technology transformation in healthcare
Proven experience managing large-scale hospitals or health systems.
Strong background in infrastructure modernization, cloud strategy, and clinical technology alignment.

Skills And Competencies

Exceptional leadership, communication, and change management skills.
Deep understanding of healthcare operations, clinical systems (EHR, PACS, etc.), and interoperability standards (FHIR, HL7).
Financial acumen and experience with technology budgeting and ROI analysis.
Collaborative leadership style with the ability to influence across matrixed teams.

Performance Metrics

Uptime and reliability of critical systems
Service delivery KPIs
Cybersecurity incident reduction
Technology, lifecycle adherence and budget performance
Integration milestones achieved post-acquisition
Stakeholder satisfaction and adoption of new digital tools

Beacon Health System

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Chief Technology Officer