Bayfront Central
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compensation: 16/hr.
employment type: full-time
job title: Service Dispatcher
Summary:

Job involves answering phone, organizing service calls, processing invoices and light filing out of your own office.

 

Duties and Responsibilities:

Receiving and processing service requests from customers, either by phone, email, or through an online system

Coordinating with technicians or service professionals to schedule service calls and assign tasks based on availability and expertise

Maintaining and updating a schedule of service calls, including any changes or cancellations

Tracking the progress of service calls and ensuring that they are completed in a timely and efficient manner

Communicating with customers to provide updates on service calls and to address any concerns or questions they may have

Managing inventory of parts and supplies needed for service calls, including ordering and restocking as necessary

Maintaining accurate records of service calls, including details on the work completed, parts used, and any customer feedback

Assisting with billing and invoicing for service calls

Providing support to technicians and service professionals as needed, including coordinating transportation and scheduling training or meetings

Performing general administrative tasks as needed, such as answering phones, filing paperwork, and entering data into computer systems

Communicate challenges and needs with Operations Manager

Some retail work in storefront

 

Requirements:

No experience necessary. Will train the right person.

Easily readable handwriting

Pass a pre-employment drug test

Pass a background check. Not all offenses disqualify a candidate. Please inquire.

 

Working Conditions:

Full-Time, 8:30 a.m. - 5 p.m.

Free on-site parking

Some light lifting

 

Compensation and Benefits:

$18.00 Per Hour, Higher For Experienced, 40 Hour Week

Initial employment is based on a 90 day probationary period

After 90 days an applicant becomes a regular full time employee with benefits that include:

Health Insurance (50%)

Paid Sick Days

Paid Vacation days after one year

!!! To be considered for an interview. Please follow these instructions:

Reply with your name, current address and phone number

Include a brief description why you want to work in this position.

Include a work history with dates of employment

Bayfront Central Security & Systems Group

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Service Dispatcher / Customer Service