Location:

Avera Health

Worker Type:

Regular

Work Shift:

Day Shift (United States of America)

Position Highlights

This position MUST be in the Avera service area. Candidate must live in the Avera service area.

A Brief Overview

Provides system-level support of multi-user clinical operating systems, hardware and software tools, including installation, configuration, maintenance, training, and support of these systems. Works in collaboration with operational leaders and team members from IT to assess current practice and translate end user needs into the optimal configuration and build of clinical applications. Ensures medication information systems and technologies work together cohesively to deliver a complete, closed-loop medication management solutions all phases of the medication management processes. Actively participates in workflow design, build, implementation, evaluation and support of end user education for the electronic health record, mentoring other team members in these activities

What you will do

Maintains detailed understanding and working knowledge of current clinical, medication and/or administrative information systems, associated workflows and integration with other systems within the organization. Works collaboratively with system users, technical staff, other IT groups and vendor support resources in problem solving issues related to clinical and medication information systems.
Coordinates planning, design, development, training, implementation, communication, maintenance and evaluation of existing or new functionality related to clinical and medication information systems. Responsible for development and execution of a standardized methodology for testing major system functions before system changes/upgrades are moved to production environment.
Researches, plans, installs, configures, troubleshoots, maintains and upgrades operating systems and application software and hardware, possessing a high level of knowledge regarding integration and support of assigned systems. Takes a lead role in the process of planning new systems/ processes or re-engineering, working collaboratively across the organization and multiple departments to support clinical and/or administrative practice and ensure development, evaluation, and ongoing support for the EMR.
Maintains membership on, consultation to, or may lead; appropriate committees, workgroups, or taskforces as needed to facilitate the ongoing process of the design, implementation and revision of automated and manual components of clinical and medication information systems.
Works with project managers and teams in implementations of new systems, system upgrades and enhancement of current system functionality, participating in any phase of large or small projects. Reviews, collaborates and leads as appropriate on user requests for changes, enhancements, additions, etc. to ensure feasibility, quality and appropriateness for the system involved.
Responsible for the development and maintenance of support material related to system implementations and maintenance such as routine updates, troubleshooting, issue resolution, and product enhancements.
Facilitates reporting of information from source systems using the most appropriate tools.
Oversees creations and maintenance of up-to-date training materials for the systems as appropriate or works with system educators to do so. Conducts or participates in training classes when appropriate.
Develops and maintains a quality improvement program for clinical, medication and/or administrative information systems proactively supporting efforts that ensure delivery of safe patient care and services. Monitors, reports and collaborates with various departments to identify areas for improvement and works with staff and physicians to optimize the usage of clinical and/or administrative systems through education and training, quality outcome focus, and provision of support in accordance with the organization's goals. Monitors, reports and collaborates with various departments to identify areas for improvement and works with staff and physicians to optimize the usage of clinical systems. Contributes to the organization financially through identification and implementation of cost-effective practices and budget management activities. Assists leadership team in capital and operational budget planning of IT software, hardware and maintenance costs.
Provides on call support to end users and the IT departments and serves as a resource to other team members in the areas of expertise.

Essential Qualifications

The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

Required Education, License/Certification, or Work Experience:

Bachelor's Pharmacy
Pharmacist - Board of Pharmacy active in state of practice.
4-6 years related experience and/or training in a healthcare setting.

Preferred Education, License/Certification, or Work Experience:

Doctorate (PHD) Pharmacy

Expectations and Standards

Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community.
Promote Avera’s values of compassion, hospitality, and stewardship.
Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
Maintain confidentiality.
Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Benefits You Need & Then Some

Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.

PTO available day 1 for eligible hires.
Up to 5% employer matching contribution for retirement
Career development guided by hands-on training and mentorship

Avera Health

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