About ATTC

Founded in 2000, ATTC Manufacturing is a leading producer of precision-machined brake drums, rotors, steering knuckles, carriers, and differential cases for the automotive industry.
At ATTC, we believe investing in our team members leads to quality work. Our production processes are constantly reviewed for improvement so we can deliver high-quality products with exceptional efficiency. We're proud of our culture of continuous improvement, innovation, and excellence.

This position is based at our Tell City, IN facility.

Job Summary

ATTC is seeking an IT Support Specialist to join our Information Technology team. Reporting directly to the IT Manager, this position provides technical support to employees across the organization while helping maintain computer systems, software, network connectivity, and technology equipment.

This role is ideal for someone who enjoys troubleshooting technical issues, helping others, and gaining hands-on experience with enterprise technology systems in a manufacturing environment.

Key Responsibilities

Install, configure, and maintain computer hardware, software, and peripheral devices
Set up workstations, monitors, printers, scanners, and other technology equipment
Provide technical support to end users in person, by phone, and through remote support tools
Troubleshoot hardware, software, email, and network connectivity issues
Assist employees with Microsoft Office and other business applications
Create and maintain user accounts, passwords, and access permissions
Assist with antivirus, endpoint protection, and software updates
Connect users to network resources and provide basic training on company systems
Document support requests, resolutions, and work instructions
Coordinate with the IT Manager and external vendors on technology projects
Assist with purchasing and inventory management of IT equipment and supplies
Escalate complex technical issues as needed
Support technology initiatives across multiple ATTC locations
Perform other duties as assigned

Qualifications

Associate degree in Information Technology, Computer Science, or related field preferred, or equivalent work experience
Strong troubleshooting and problem-solving skills
Excellent customer service and communication skills
Strong organizational and time management abilities
Ability to prioritize multiple tasks in a fast-paced environment
Attention to detail and commitment to providing quality support
Technical experience in the following preferred:
- Windows 10/11
- Microsoft Office 365
- Active Directory
- Microsoft Intune
- Windows Server environments
- Basic networking concepts (TCP/IP, DNS, DHCP, Wi-Fi)
- Printers and peripheral device support
- Antivirus and endpoint protection software
- Mobile device support

Physical Requirements

Ability to work at a computer for extended periods.
Ability to regularly walk and work throughout a manufacturing facility.
Comfortable spending time on the production floor interacting with employees.
Periodically travel to other ATTC locations.

Why You'll Love Working at ATTC

We know that great work starts with great people. That's why we offer competitive pay, advancement opportunities, and a comprehensive benefits package that supports your career and well-being.

Benefits include:

Affordable insurance options (medical, dental, vision - including HSA plans)
401(k) with company match
Paid time off & holidays
Tuition reimbursement
Flexible Spending Accounts (FSA)
Company-paid Short & Long-Term Disability
Employee referral and recognition programs
Wellness and appreciation events
Career growth opportunities

Join Our Team

If you're looking to build your IT career while supporting a growing manufacturing organization, we'd love to hear from you. Apply today and become part of the ATTC team.

Compensation details: 0 Yearly Salary

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ATTC Manufacturing

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IT Support Specialist