Overview

Essential Functions & Responsibilities

Manager, Key Customer Accounts As a Manager, Key Customer Accounts you will be responsible for selling and maintaining corporate accounts associated with Arcwood's customers while partnering with Regional Sales teams, with travel up to 50% of the time.

Prioritizes health and safety by adhering to policies, processes, and maintaining safe practices at all times
Partners with Regional Sales organizations to call on corporate EHS, product lines, purchasing professionals and technical buyers to procure an understanding of both local and corporate-wide needs; works with Sales team to satisfy the local customer location needs
Calls on divisional, regional and corporate executives to develop a broad range of professional services opportunities (expected target of $25-45 million per year) and builds strong relationships with customers to protect current business while hunting to expand share of wallet at current customers and win new logos for Arcwood
Partners with Sales, Marketing and other Corporate Account Managers to create a more focused approach to sales including account targeting, developing tactical plans, proposal offerings and contract creation within the Company's current and new targeted customers priority segments
Utilizes strong negotiation skills during the execution of agreements and service offerings
Manages business support staff to maintain appropriate scheduling, proposal preparation, timely responses to customer questions and complaints and assures all are satisfactorily addressed
Cultivates positive relations for the Company through participation in community and government activities; serves on related committees as appropriate
Remains updated on all competitors' offerings, including products and services
Trains, coaches, mentors and develops Account Managers to ensure reliable and continuous performance in accordance with the talent strategy, succession plan, and partnering program
Develops professional presentations for distribution to our customer's senior executives
Acts as a leader within the Company, utilizing their vast experience and knowledge to impact growth and management of the profitability of the organization
Serves as a liaison between Sales, Operations, Customer Service and our customers
Attends and participates in Sales meetings and training programs; represents Company at trade shows and conventions, Chamber of Commerce and other trade and professional associations
Stays informed on major environmental regulatory changes and industry trends as well as competitive conditions to work with customers and to develop customer solutions as needed, requested or identified
Develops and achieves established annual sales revenues budget within prioritized customer segments
Collaborates with Arcwood assets and partners to meet customer sustainability initiatives through innovative solutions
Prepares, submits, and interprets periodic reporting on activities, sales volume and expenses; manages and controls sales expenses and ensures the timely submission of business expenses
Maintains the ability to travel up to 50% of the time, with overnight stays required
Takes on additional duties as assigned to support the team and organization

Education

- Bachelor's degree (required)
- MBA or similar advanced degree (preferred)

Experience

6+ years of general business, sales or account management experience, including 3+ years in the environmental industry / business development (required) -OR-
In lieu of industry experience, 15+ years of general business sales or account management experience (required)

Benefits, Compensation & Workforce Diversity

Arcwood offers stability you can count on and opportunities to grow. We provide steady work, competitive pay, and above-market benefits that reflect the importance of what we do. As we continue to grow, you'll have the chance to build skills, take on new challenges, and build a career. When you join Arcwood, you join a team that honors its legacy, values hardworking people, and shows up every day to protect people, communities, and the future we share.

Physical Job Requirements

Arcwood Environmental, LLC

New Jobs

Manager, Key Customer Accounts