Summary

AOI is seeking a Junior System Engineer to support the provisioning, deployment, configuration, and administration of core IT systems and infrastructure. This role will work closely with senior system architects and cybersecurity teams to maintain a secure, stable, and scalable IT environment. The ideal candidate has a strong foundation in Windows-based systems, networking fundamentals, and end-user support, and is eager to grow in a hands-on enterprise environment.

Job Responsibilities

Assist with the administration and maintenance of Active Directory and Group Policy in collaboration with System Architecture and Cybersecurity teams
Manage and support Windows Server environments, including patching and Windows updates
Provide technical support for PCs, servers, VMware ESXi hosts, NAS systems, and video conferencing tools
Diagnose, repair, and resolve hardware and software issues; communicate effectively with impacted departments
Support network monitoring, troubleshooting, and outage resolution, escalating issues as needed
Collaborate with network architects on system and network optimization initiatives
Research and recommend innovative or automated solutions to improve system administration efficiency
Maintain accurate system documentation and assist with updates as required by management
Participate in continuous learning through training, professional publications, and technical communities
Perform corrective actions for system issues and contribute to operational improvements
Support additional IT and system-related tasks as assigned

Qualifications

1–2 years of experience in Systems, Network, or IT Help Desk support
Foundational understanding of computer systems and networking concepts
Knowledge of PC and MS Server configuration
Familiarity with network routers, switches, and firewalls (hardware and software)
Basic understanding of system monitoring tools and IT infrastructure
Experience supporting enterprise IT environments
Exposure to VMware ESXi, NAS systems, or similar infrastructure
Understanding of cybersecurity best practices

Experience With

Microsoft Windows operating systems
Windows Server environments
Office 365 / Microsoft 365
Network troubleshooting and proxy servers
VOIP and video conferencing platforms

Location

This position will be on-site based in Sugarland, TX

WHY AOI?

In addition to a competitive salary, AOI offers

Flexible and competitive health (medical, dental, vision) plans offer the employees the right options to meet individual and family needs
Employer matching on 401(k) deferrals
Generous PTO policy, with unused PTO payout at the end of the year
Relocation package available within the US
Immigration sponsorships (Must be currently authorized to work in the US)

AOI

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Junior System Engineer