Job Description

The Client Development Team of Acosta is an enterprise that manages the relationship with Acosta Clients through influencing strategies, objectives, and plans while achieving Acosta revenue targets by exceeding Clients KPI's and expanding Acosta enterprise services to meet internal Acosta Objectives.

The SVP will be instrumental in Design, Develop and Managing client strategies that align and lead to successful integration and execution of priorities by Acosta Operation team. Drives key initiatives that deliver mutually beneficial results for our clients and Acosta. Active and contributing member of the Acosta Client Development Leadership Team. Leading, Training and Developing key members of the Acosta team in all aspects of Acosta Client Operation. Improve Financial Management; Revenue, Fund Management, Bonus qualification, Reduce - Eliminate Deductions. Focus on increased Consumption and Share results. Training and Development of Local Business Managers on Acosta/client initiatives as appropriate.

Responsibilities

Lead and manage the Client Development Team, providing strategic direction, mentorship, and performance oversight.
Own the client relationship, ensuring profitability, KPI achievement, and expansion of Acosta's services.
Design and execute annual client business plans, aligning Acosta's capabilities with client needs to drive revenue and solve business challenges.
Develop executive-level client engagement strategies, elevating conversations to strategic planning and long-term partnership.
Drive financial performance, including revenue growth, fund management, bonus qualification, and deduction reduction.
Lead strategic planning initiatives with Acosta Customer Team Leaders and Local Business Managers to ensure seamless execution.
Deliver monthly and quarterly business updates, forecasts, and issue resolution reports to internal and client stakeholders.
Oversee contract renegotiations, trade investment strategies, and bonus tracking in collaboration with legal and finance teams.
Apply Acosta analytics tools (e.g., Acosta IQ, ETR, PPA, S.A.T.) to deliver actionable insights and client solutions.
Coordinate client market visits and meetings, ensuring alignment on goals and execution.
Champion cross-functional collaboration, partnering with senior leadership to recommend services and solutions that address client business issues.
Utilize common systems (e.g., SharePoint) for effective communication and documentation.
Perform other duties as assigned, contributing to a culture of innovation, accountability, and excellence.

Qualifications

Education & Experience

Bachelor's degree required; advanced degree preferred.
Minimum of 10 years of experience in the Consumer-Packaged Goods (CPG) industry across Sales, Insights, and/or Marketing.
At least 5 years of leadership experience within Acosta or a similar organization, including roles such as Department Manager, Team Leader, or Vice President.
Demonstrated success working across multiple functional areas and leading national or multi-market initiatives.
Proven experience in contract renegotiation and strategic client engagement.

Leadership & Strategic Skills

Strong track record of building and leading high-performance teams.
Ability to align organizational goals with client strategies to drive mutual growth.
Skilled in mentoring and developing talent across departments and geographies.
Expertise in managing revenue, budgeting, and financial forecasting with attention to detail.

Communication & Relationship Management

Exceptional interpersonal and written communication skills.
Ability to influence and negotiate with senior executives and cross-functional stakeholders.
Comfortable presenting to diverse audiences and managing complex client relationships.

Technical Proficiency

Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
Experience with business information systems such as Becton-Shantz and syndicated data platforms.
Familiarity with Acosta tools including Acosta IQ, ETR, PPA, and S.A.T.

Additional Requirements

Valid driver's license and ability to travel as needed.
Strong sense of urgency, creativity, and team-oriented mindset.
Background in customer service or supply-side operations is a plus.

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About Us

Acosta is a part of Acosta Group - a collective of the industry's most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.

Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world.

But it's not just about what we do - it's about who we are. With a team of over 20,000 associates, we're a community of forward-thinking, value-driven professionals committed to an unmatched level of trust and transparency in the industry. And, we understand the importance of work-life balance, which is why many of our field roles provide our associates with flexible scheduling options. Join us and be a part of a team that values growth and making a real impact for our clients, retail partners and their customers.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

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Senior Vice President Client Development